Working to create a strong relationship with your team is a key element to your success as a supervisor.
Benefits
There are several advantages to a team when a supervisor takes the time to build trust and respect with team members.
Strong relationships may result in:
Increased morale and job satisfaction
Team commitment
Better customer service
Higher work quality
Less conflict
Mutual respect
How to Build Relationships
When it comes to developing good, solid relationships with your employees, frequent communication is essential. Relationships are not developed overnight, but they will continue to thrive by relating to employees in an open and friendly manner.
Show a sincere interest in your team by regularly asking them simple questions to let them know you care:
How are you doing?
What can I do to help?
Do you have what you need to get this job done?
Conversation Starters
Ask employees questions to get to know them outside of work and make notes. If you notice they go hunting or participate in sporting events, you can easily ask questions related to those interests.
If you are not familiar with their interests, try asking the following questions:
How was your evening?
Did you see the game last night?
Any plans this weekend?
Do you have any summer vacation plans?
It is imperative to continue seeking opportunities to build relationships. Most importantly, do not give up on those who require a little more effort.
HOLDING YOURSELF ACCOUNTABLE
It is important to hold yourself accountable for successfully building relationships with each employee.
1
Plan/schedule time for this interaction. Formal or informal, just stick to it.
2
Share your intentions with another supervisor and circle back to share the results.
3
Share your intentions with your manager, and circle back to share the results.
Accountability Activity
Select one or two strategies you can apply to build strong relationships with your employees. A few suggestions have been provided, but feel free to add more.
