U.S. - CORPORATE supervisor toolkit
Page: Discipline
U.S. Corporate
  • Getting Started
    • Review Supervisor Toolkit with HR
    • Review Supervisor Toolkit with Manager
    • Recommended Toolkit Timeline
    • Making the Peer to Boss Transition
    • Scheduling a Transition Meeting with Your Team
    • Discussing Expectations with Your Manager
  • Valero Culture
    • Valero Culture
    • Safety
    • Do the Right Thing
    • Teamwork
    • Accountability
    • Excellence
    • Caring: Volunteerism
    • Caring: Supporting United Way
  • Teamwork
    • First Meeting with Your Direct Reports
    • Building Your Network
    • Initial Meeting with Customers
    • Identifying a Mentor
    • Building Relationships
    • Building Trust
    • Motivating Employees
    • Creating Engagement
    • Delegating Successfully
    • Establishing Check-In Meetings with Direct Reports
  • Tools & Resources
    • Setting Performance Expectations
    • Development Resource Guide
    • Constructive Conversations
    • Supporting Change
    • Understanding Compensation
    • Managing the Hiring Process
    • New Employee Integration
    • Managing Your Meetings
    • Managing Your Time
    • Managing System Access (IdM)
  • Policies & Procedures
    • Compliance & Legal Responsibilities
    • Employee Accidents
    • Attendance
    • Discipline
    • Substance Abuse Policy
    • Resignations & Retirements
    • Employee Transfers
    • Frontline Leadership Training

Discipline

Policies & Procedures

  • Compliance & Legal Responsibilities
  • Discipline
  • Employee Transfers
  • Employee Accidents
  • Substance Abuse Policy
  • Frontline Leadership Training
  • Attendance
  • Resignations & Retirements

Employee conduct or behavior that interferes with performance, violates company policy, or is offensive to customers or other employees is not tolerated.

Certain guidelines regarding employee behavior are necessary for the efficient operation of Valero’s business. When an employee is not adhering to departmental and/or company policies, or when there are performance failures, employees are subject to disciplinary action.

Examples of Violations

Below are examples of violations that may result in disciplinary action:

  • Theft or inappropriate removal or possession of property
  • Violations of safety or Life-Saving Rules
  • Falsification of company records or providing false data to the company
  • Working under the influence of alcohol or illegal or unauthorized drugs
  • Violation of policies
  • Insubordination or unsatisfactory performance or conduct
  • Attendance Issues

Important

Contact your local HR Department for site-specific policies or to determine the appropriate course of action when administering progressive discipline.

Things To Consider Before Beginning The Discipline Process

1
Have you set expectations with your employee so they know what to do and when to do it?
2
Did the employee know in advance that such conduct or lack of performance is subject to disciplinary action?
3
Have your appropriate levels of management been notified?
4
Has the employee received training and been provided the required resources in order to succeed?
5
Have you effectively documented the issue being addressed?
6
Have you been effectively coaching and giving high-quality feedback?
7
Has HR been notified to help determine appropriate next steps?

Recommended Disciplinary Steps To Address Concerns

(discretion to accelerate is permitted when appropriate)
Step One:

Reminder

Step Two:

Warning

Step Three

Final Warning
(with or without Decision Making Leave and/or Performance Improvement Plan)

Step Four:

Termination

Employees Must Understand Practical Rules When Administering Progressive Discipline

Employees must understand:

  • What the problem is
  • What they need to do to fix the problem
    • The outcome may be increased production numbers, decreased errors, improved interpersonal communications, or a tardy-free attendance record
  • The time period to fix the problem
  • The consequences of inaction

Progressive Discipline Guide

The Progressive Discipline Guide below outlines the different levels of discipline that can be administered along with HR support in the process. Progressive disciplinary counseling is recommended, however, at the discretion of Valero, any or none of these disciplinary steps may be used prior to termination based on the severity of the offense. It is important to contact your local HR Department to help you determine appropriate next steps when addressing an issue.
Level of Discipline HR Involvement Consequences Document Signatures

Reminder

HR Rep may be present and will work with manager to create:

  • Talking points
  • Appropriate documentation
  • Potential disciplinary progression
  • Disciplinary record sent to employee file
  • May affect Bonus/Performance Adjustment (if applicable)
  • Employee
  • Immediate Supervisor
  • HR Rep

Warning

HR Rep must be present and will work with manager to create:

  • Talking points
  • Appropriate documentation
  • Potential disciplinary progression
  • Unable to post for six months
  • Discipline record sent to employee file
  • May affect Bonus/Performance Adjustment (if applicable)
  • Employee
  • Immediate Supervisor
  • Next Level Management
  • HR Rep

Final Warning
(with or without Decision Making Leave and/or Performance Improvement Plan)

HR Rep must be present and will work with manager to create:

  • Talking points
  • Appropriate documentation
  • Potential disciplinary progression
  • Unable to post for six months
  • Discipline record sent to employee file
  • May affect Performance Adjustment (if applicable) and will result in the loss of any bonus to be paid
  • Final Warning (may include Decision Making Leave and/or Performance Improvement Plan)
  • Employee
  • Immediate Supervisor
  • Next Level Management
  • HR Rep

Termination

HR Rep must be present and will work with manager to create:

  • Talking points
  • Appropriate documentation
  • Discontinuation of Employment
  • Ineligible for Rehire
  • N/A
Email Print
Success
Try again
U.S. Corporate
Valero One Valero Way San Antonio, Texas 78249
(210) 345-2000

Supervisor Toolkit

  • Getting Started
  • Valero Culture
  • Teamwork
  • Tools & Resources
  • Policies & Procedures

Other Links

  • Reasonable Accommodation
  • Legal Notice
  • EEO
  • Privacy Statement
  • Send email
© 2025 Valero Marketing and Supply Company | All Rights Reserved
  • Print Current Page
  • Print Complete Toolkit
Looks like you are using a version of Internet Explorer to view this site.

Please use Microsoft Edge or Chrome to ensure the site print functionality works correctly.