SUPERVISOR TOOLKIT

Building Relationships

Working to create a strong relationship with your team is a key element to your success as a supervisor.
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SUPERVISOR TOOLKIT

Valero Culture

Culture is how an organization brings its workforce together to accomplish its goals. The culture of any company is vital to the success of that organization. The values, history, and behaviors of the organization define the culture.
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SUPERVISOR TOOLKIT

Setting Performance Expectations

The lack of clearly understood expectations is the source of much conflict in organizational  relationships. As leaders, we must strive to build clear expectations throughout our organization, and doing so starts with you.
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SUPERVISOR TOOLKIT

First Meeting with Your Direct Reports

As a supervisor, it is important to meet with each of your direct reports.
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SUPERVISOR TOOLKIT

Safety

Your commitment to safety leadership allows you and your team to work safely without incurring an injury or causing another to be injured by a careless act.
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SUPERVISOR TOOLKIT

Excellence

As a supervisor, it is your responsibility to create a team environment of excellence that will motivate and engage your team to perform at their best.
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SUPERVISOR TOOLKIT

Review Supervisor Toolkit with Manager

Setting up a meeting with your immediate manager to review the Supervisor Toolkit should be your first step as a new supervisor. During the meeting, review the following toolkit topics:
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SUPERVISOR TOOLKIT

Motivating Employees

As a supervisor, you can set expectations and demand everyone puts forth greater effort to drive performance outcomes. Long term, this won’t get you very far. It’s your responsibility to consistently guide the members of your team past any barriers that may impact short-term and long-term performance.
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SUPERVISOR TOOLKIT

Employee Accidents

As a supervisor within Valero, you have a shared responsibility with Human Resources and Legal to make sure your interactions and relations with employees are compliant with federal and state employment laws. In your new role, you oversee and guide the work of a team of people. But there is more to it than that.
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SUPERVISOR TOOLKIT

Making the Peer to Boss Transition

The greatest challenge for new supervisors is navigating the change in relationships. Three strategies for transitioning from peer to boss
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SUPERVISOR TOOLKIT

Accountability

Culture is how an organization brings its workforce together to accomplish its goals. The culture of any company is vital to the success of that organization. The values, history, and behaviors of the organization define the culture.
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SUPERVISOR TOOLKIT

Building Trust

This can be something as simple as participating in small talk and finding something to connect on. Do you like the same sports team? Do you share any of the same hobbies? Being approachable helps your team know you are there to support them, which can increase their trust in you.
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SUPERVISOR TOOLKIT

Building Your Network

Part of your success as a new Supervisor depends on your ability to carefully build and manage relationships with your peers/coworkers. Establishing and maintaining these relationships is critical to the overall success of your team.
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SUPERVISOR TOOLKIT

Constructive Conversations

Every leader should be able to shift a potentially negative confrontation into a future-focused problem solving dialogue.
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SUPERVISOR TOOLKIT

Discipline

Employee conduct or behavior that interferes with performance, violates company policy, or is offensive to customers or other employees is not tolerated.
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SUPERVISOR TOOLKIT

Caring: Volunteerism

Volunteerism has been a part of the Valero culture for over 35 years. As A leader, YOU serve as A role model and Should communicate the message of giving back.
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SUPERVISOR TOOLKIT

Identifying a Mentor

A mentor is a trusted ally to go to whenever you’re feeling unsure or in need of support. Mentors can be anyone with experience, knowledge, and/or skills in a specific area, and who is willing and available to share time with you.
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SUPERVISOR TOOLKIT

Development Resource Guide

Leaders must take a holistic approach to learning by incorporating development opportunities such as networking, mentoring, stretch assignments, and problem solving.
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SUPERVISOR TOOLKIT

Employee Transfers

If an employee is transferring in or out of your group, there are necessary steps to ensure a smooth transition.
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SUPERVISOR TOOLKIT

Managing Your Time

Time is the most predictable resource we have. Practicing time management will help identify time wasters, priorities, and a daily schedule.
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SUPERVISOR TOOLKIT

Scheduling a Transition Meeting with Your Team

Getting a new boss is not always exciting. It can cause stress for some and raise questions for others.
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